Dedicated Server Preparation
IPHost servers utilize powerful models such as HP ProLiant DL360/380 Gen10, offering a wide range of CPU/RAM/SSD/HDD configurations, with RAID redundancy. Network connectivity is available up to 10 Gbps, with 30 TB of monthly traffic included in the available tariff plans. It is also possible to add additional IP addresses.

Operating systems can be installed, with support for Linux distributions (Debian, Ubuntu, AlmaLinux, CentOS), Microsoft Windows systems (Windows 10, Windows Server), and virtualization systems (Proxmox, VMware ESXi). For control panels, we can offer cPanel and Plesk.

Servers are prepared immediately after payment confirmation and are put into operation following rigorous hardware verification and testing, RAID configuration, installation of the chosen operating system, control panel setup (if requested), physical installation in the rack, and network connection.

Accessing the Dedicated Server

Since we use HP servers, for hardware-level access and remote management, we provide access via ILO (Integrated Lights-Out). This can be used even when the operating system is unresponsive. Similarly, for other platforms, IPMI/KVM is used.

We offer command-line access for Linux servers via SSH (Secure Shell). For Windows servers, we provide remote graphical access via RDP (Remote Desktop Protocol).

Furthermore, for security reasons and enhanced control, we offer a web interface directly in the client control panel for operating system reinstallation and server restarts.

Unexpected Issues and Support

Dedicated servers can sometimes encounter various unexpected problems. These may include:

• Low Performance: Caused by high CPU/RAM consumption, disk I/O, or excessive traffic.
• Server Inaccessible: Network issues, operating system freezes, or hardware failures.
• Boot Errors: Caused by operating system corruption, disk problems, or incorrect configuration.
• Access Denied: Due to incorrect credentials or security blocks.

One effective troubleshooting method is to check the logs from the server's ILO interface or the operating system's logs (if the issue is not related to the operating system). Logs can contain valuable information regarding the specific error.

If a problem with a hardware component (storage disk, CPU, RAM stick, power supply) is detected, please contact the technical department to arrange its physical replacement. For operating system-related issues, if you do not have access to the server or do not wish to take responsibility for reinstallation, we also encourage you to contact the technical department via a support ticket.

We recommend keeping your operating system and applications up to date for security and stability. Use monitoring tools to detect issues before they become critical. Also, perform regular backups for data protection. Periodically check system logs for signs of errors or suspicious events. Finally, we recommend keeping your server access credentials saved and, for security reasons, changing them regularly.