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How can I find the login details for my cPanel account?

To find the login details for your cPanel account, follow these steps:

  1. Access the email account you used when purchasing the service and open the message from IP HOST, which contains the login details.
  2. Next, use the provided credentials to log in to cPanel – not to the provider’s Client Area.
    cPanel Credentials
  3. Finally, access your website’s cPanel by visiting https://example.com:2083/ – replace example.com with your domain – and enter the login credentials.

How do I change the cPanel password?
To change a cPanel password, you must have the current login credentials. Using the existing password, you can set a new one. It is recommended to use a strong password containing a combination of letters, numbers, and special characters.

  1. Log in to cPanel using your current credentials.
  2. Navigate to User Menu -> Password & Security and enter your current password as the Old Password and the new one as the New Password. It is recommended to use the Password Generator for a secure password. Also, make sure to save the new password in a safe place.
    cPanel Change Password

How do I reset the cPanel password?
If you no longer have access to your email or cannot find the message with your login details, you will need to reset the cPanel account password. This can be done from the client control panel provided by IPHost:

  1. Log in to the client panel.
  2. Click on Services from the top navigation bar.
    Client Panel Services Button
  3. Open the details of the hosting account for which you want to reset the password.
    Client Panel View Details
  4. Navigate to Change Password and enter the new password.
    Change Password from Client Panel

If you tried changing the password using any of the methods above and are still encountering issues, please contact the technical support team for assistance.